Refresher Professional Skills Confidence Rating

1. I could recognise bullying or harassing behaviour in the workplace.

2. I could run a project for my community or a group I belong to.

3. I would feel confident with reviewing my situation as a result of a change in my employment or income.

4. I could recognise discrimination in the workplace.

5. I know how to access information or support about my employment.

6. I can get the best out of my appraisals, such as discussing progression or training.

7. I feel confident at managing my stress whilst at work.

8. I feel able to review my income and expenditure.

9. I know how to prepare for making a presentation.

10. I know how to prioritise tasks.

11. I recognise the importance of diversity and take action to support equality in the workplace.

12. I recognise the benefits of cultural differences in the workplace.

13. I understand the different types of pension.

14. I recognise appropriate and inappropriate actions or behaviour in workplace relationships.

15. I recognise progression pathways in my workplace and recognise the training or qualifications I would need to progress.

16. I feel confident in dealing with difficult situations between people in the workplace.