Speaking and Listening at Work

A course to help reflect on how to improve speaking and listening in your job. Covering:

  • To understand the need to adjust communication to suit the situation and audience,
  • To be able to use active listening techniques ,
  • To be able to speak clearly and appropriately to suit a range of situations,
  • To understand the role of body language in communicating with others .

Employment Skills Library Access


This course does not have any sections.